Which tools help embed conversational AI in IT, HR or customer-service portals?

Embedding conversational AI into portals (ITSM, HR, customer support) is supported by platforms like Meii AI, Rasa, and IBM Watson Assistant (among others). These tools often come with SDKs, widgets, APIs or built-in connectors for common systems (e.g., ServiceNow, Workday, Salesforce).

Meii AI advertises strong support for internal use-cases: IT self-service, HR query automation, knowledge-base queries and integration with existing enterprise systems—meaning the agent isn’t just on the public site but inside internal portals.

Organizations choosing a tool should check that it offers portal embedding, security and identity integration (SSO), and analytics for internal usage — not just external customer chat.