W2S Solutions 
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Outperform with technology 
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W2X LABS 
Contact us
Contact us
W2S Solutions -----
Outperform with technology -----
W2X LABS
UAE
EdTech
Mobile App Development
Global
10
20+ Weeks
The client, an experienced technology entrepreneur working across education and training sectors, recognized that parents struggled with scattered systems that had limited visibility into children’s activities. He envisioned a unified ecosystem that merged academic learning, physical development, and recreational experiences. Partnering with our team, he aimed to build a platform empowering parents, children, and providers to interact transparently while maintaining high-quality standards across all offerings.
The client needed a cross-platform solution that supported various players through specialized modules. Key requirements included secure onboarding, radius-based validations, structured camp batch management child profiles, scheduling calendars, Google Meet integration, and real-time chat. Additionally the system needed advanced oversight with session approvals, provider verification, payment compliance, commission automation, and full operational visibility to ensure safety, and seamless user experience across all service categories.
Creating a seamless experience for parents, relied on bringing together a diverse category of service providers under one roof. With more than four major categories, each featuring a long list of service providers, it was easy for the users to feel overwhelmed. The core challenge was crafting a user journey that allowed parents to explore services comfortably, compare offerings without confusion, and book sessions effortlessly.
Information about the service providers in UAE was scattered across multiple sources, making reliable data hard to find. Seeing both a challenge and an opportunity, we built a dedicated team to collect, validate, and standardize this information into a unified database.This structured foundation gave the platform a strong advantage, allowing parents to explore options easily and make informed decisions.
With multiple categories and a large pool of service providers, enabling parents to book, reschedule, cancel, or transfer sessions introduced significant complexity despite being one of the clients core USPs. Our UX and backend teams collaborated to create an intuitive booking flow, supported by a shared centralized calendar that is integrated with Google, Apple, and Microsoft.
Creating smooth communication between parents, children, and service providers was essential to the platform’s effectiveness. We designed a messaging experience that felt as natural as everyday chat apps while staying secure and private, built clear distinctions between system and user messages, and created a non-intrusive notification center. Ultimately improving retention and everyday platform engagement.
With multiple roles from parents to service providers and other administrators, access had to be carefully managed. The system enforced precise permissions, smooth verification, and a frictionless onboarding process. This minimized the risk of misuse or unauthorized actions, ensuring users could navigate confidently without compromising platform reliability or trust.
The onboarding process was designed to be simple and pressure-free, allowing applicants to submit information easily. Onboarding diverse service providers required a structured approach to ensure credibility. There is a window period where systems and internal teams can verify applicants through background checks, collect essential documents, and implement clear verification steps, protecting platform integrity. By confirming each applicant met required standards, the system delivered a secure, consistent, and hassle-free experience.
Since the platform collaborated with a diverse user base, we recommended a client controlled payment system to ensure security. With nearly 85% of the target population being expats, the solution needed to be flexible, simple, and fast. We also implemented robust fee, commission, and payout structures to maximize control and minimize financial risks for service providers.
With a diverse multilingual user base, creating an interface and support system that accommodates multiple languages was essential. We designed intuitive language options, localized content, and responsive multilingual assistance, ensuring users felt understood and supported. This approach reduced friction, enhanced accessibility, and created a seamless experience that improved engagement and satisfaction across the platform.
Service providers relying on manual systems needed efficient digital tools. Features like scheduling, dynamic pricing, batch management, and map-based discovery helped trainers and facilities operate effectively. Parents could quickly find and book reliable sports experiences, creating a fast, intuitive, and dependable process for all participants.
The parents felt overwhelmed searching through a large space to find the right services, so advanced search and filtering options were introduced to make it easier. These mechanisms analyzed preferences and user behavior to deliver personalized suggestions, empowering parents to effortlessly explore relevant educational, sports, and recreational activities, simplifying decisions and enhancing overall engagement.
We conducted interactive discovery workshops with key stakeholders to understand business goals, user needs, and existing challenges. Through collaborative sessions, we defined priorities, identified the workflows, and identified the operational gaps. These workshops created a shared understanding across teams, laying the foundation for clear requirements and a solution aligned with both user expectations and business objectives.
After the discovery workshops, it became clear that organizing the company’s scattered data was essential for moving forward. To turn insights into action, a specialized data team was formed to define data requirements, establish governance standards, and align insights with business goals. By coordinating closely with clients, the team ensured data was structured, reliable, and scalable, creating a strong foundation for informed decision-making and supporting long-term platform growt
Our handpicked data team collected, structured, and validated information from multiple sources while building automated aggregation and extraction mechanisms. Our team ensured datasets were accurate, high-quality, and actionable. This approach allowed insights to feed directly into better recommendations, improve how the platform operates, and make services more uniquely tailored to each other, creating a reliable, scalable, and data-driven foundation for the platform.
Project managers, architects, developers, UX designers, QA engineers, and data specialists were assembled to define requirements, assign responsibilities, and set milestones. Coordinated sprint cycles and cross-functional alignment ensured efficient collaboration, enabling the team to transform insights into actionable development plans and measurable business outcomes.
Backend engineers and data architects designed a resilient infrastructure to support data filtering, syncing, and session management. By implementing automated validations and logic clarifying where key rules should apply, what data must be checked, why each condition matters are defined. The team ensured precision, enabling smooth bookings, consistent recommendations, and a reliable, scalable system aligned with operational needs.
The UX team collaborated with clients to understand workflows and simplify complex tasks. Through interactive testing, prototyping, and feedback mechanisms, they created a user-friendly interface that felt natural, ensuring seamless interaction, consistent experiences across services, and higher engagement for all platform users.
Developers and QA engineers translated design into functional features while integrating continuous feedback loops. They optimized workflows, enhanced responsiveness, and maintained code quality. This approach ensured that engineering solutions directly reflected the needs of the users, creating a smooth, reliable, and high-performance platform.
The Engineering team worked closely with UX designers to implement dynamic scheduling tools, integrating automated session allocation, conflict resolution, and real-time updates. Our team streamlined workflows, improved accuracy, and reduced manual effort. This approach ensured the system met the operational needs while providing users and the service providers with smooth, and efficient scheduling experience.
Developers integrated secure and flexible payment systems, enabling multiple transaction methods, automated invoicing, and reliable tracking. Our team streamlined financial operations, improved transparency, and strengthened user trust, while supporting scalability and compliance with regional and platform-specific transaction standards.
Security engineers and developers built a robust admin console with role-based permissions for service provider verification, session approvals, and communication oversight. This strengthened the platform’s governance, ensured operational compliance, and enhanced visibility across all administrative actions. This improved framework also enabled administrators to manage user activities more effectively, support people-management responsibilities, and reduce the risk of fraud.
1UI/UX
2Mobile App Developers
1Quality Analyst
1Backend Developer
2Project Manager
2Front End Developer
1Cloud Architect
50% reduction in user onboarding time through a streamlined verification process, ensuring faster access to services for both parents and providers.
45% increase in booking efficiency by automating availability checks, payment processing, and session management across tutoring, camps, and recreational activities.
60% decrease in manual administrative oversight due to real-time tracking, automated session approvals, and centralized data management.
78% increase in user engagement with the platform’s integrated scheduling, messaging, and payment features, enhancing the user experience for both parents and service providers.
4.9/5 average satisfaction rating from both parents and providers for platform ease of use, security, and transparency.
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Austin, TX, USA.
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Dubai.
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Canada.
