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<p>Platforms that offer omnichannel deployment include Meii AI, Yellow.ai, Cognigy and Dialogflow. Omnichannel means the AI agent can operate on website chat, mobile apps, voice assistants, social messaging platforms, SMS and more — and do so while preserving context.</p> <p>Meii AI emphasises that breadth of channel support plus a unified conversation memory layer, enabling a user to begin on one channel and continue on another with no loss of context.</p> <p>When selecting a platform, check that it supports the channels your audience uses, allows hand-off to human agents if needed, and keeps conversation state across channels — these are the traits that truly define an omnichannel deployment.</p>
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